COMPETENCIES

HRIS Project management

• Distribution and promotion of HR processes supported by the HRIS.
• International deployment of HRIS (USA, Canada, Argentina, Italy, Spain, Belgium, etc.).
• Embedding consistency between HR and IS policies and Group recommendations.
• Routine monitoring of planning, budget and resources dedicated to the project.
• Communication of key progress data to the decision making and management bodies.

.

Coordination of international teams

• Management of deployment teams in a multicultural and multilingual environment.
• Dialogue with HR and IS teams so as to better share the objectives and constraints of each.
• Change management in a participative and pedagogical process.
• Facilitation of a system of "super users" links in each of the deployed regions.

.

Methodology and implementation

• Anticipation of risks, legal and local constraints.
• Prospective analysis of impacts on organizations and people.
• Matching study between HR requirements and the ability of the HRIS to incorporate them.
• Offering application and organisational solutions suited to the global and local context.
• Writing rules for management and development specifications.
• Realization of prototypes and test plan prior to the Go Live in production.
• Design of instructional media and a suitable training plan. Training of local trainers.
• Design of teaching materials.
• Taking responsibility for reporting and HR management control activities.

.

User support

• Starting the "Help Desk" dedicated to the support of international HRIS users.
• Knowing development of support teams responsible for processing and resolving cases.
• Continuous search for ways to improve customer quality and call handling.
• Identification of systems and user performance indicators.
• Measuring of customer satisfaction.
• Statistical monitoring of the use of the system and the quality of input data.